Shipping & Returns
Shipping Policy
Domestic Delivery
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Standard shipping available across Malta
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Orders processed within 1-2 business days
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Delivery within 3-5 business days
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Shipping fees calculated at checkout based on location
International Shipping
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We ship worldwide from our Malta roastery
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International delivery times vary by destination
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Shipping rates displayed at checkout
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Customs duties and taxes are the responsibility of the buyer
Return & Exchange Policy
Return Policy
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We accept returns of unopened coffee bags within 14 days of delivery
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Items must be unused and in original packaging
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Customer is responsible for return shipping costs unless the error is on our part
Refund Process
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Upon receipt and inspection of returned items, we will notify you of your refund status
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Approved refunds will be processed to your original payment method within 5-7 business days
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Original shipping charges are non-refundable
Exchanges
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We replace items only if defective or damaged
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For exchanges, please contact us at info@lotbeans.com