Brazil Santos

Return Policy

• We accept returns of unopened coffee bags within 14 days of delivery

• Items must be unused and in original packaging

• Customer is responsible for return shipping costs unless the error is on our part

Refund Process

• Upon receipt and inspection of returned items, we will notify you of your refund status

• Approved refunds will be processed to your original payment method within 5-7 business days

• Original shipping charges are non-refundable

Exchanges

• We replace items only if defective or damaged

• For exchanges, please contact us at info@lotbeans.com

We ship worldwide from our Malta roastery

International delivery times vary by destination

Shipping rates displayed at checkout

Customs duties and taxes are the responsibility of the buyer